Shipping Policy

1. Overview

All orders are processed and shipped from the United Arab Emirates. We take great care in packaging each item to ensure it arrives safely.

2. Processing Time

Orders are processed within 1–3 working days
You will receive a confirmation once your order has been shipped

3. Shipping Methods

We use reliable courier services (including DHL) for secure and trackable delivery.

All shipments include:

Protective packaging (sleeves, cardboard, or appropriate materials)
Tracking number for shipment monitoring

4. Delivery Time

Estimated delivery times:

UAE: up to 5 working days
International: 10–15 working days

Delivery times may vary depending on destination and customs processing.

5. Shipping Costs

Shipping fees are calculated at checkout based on destination and weight
Any additional charges (customs duties, taxes, import fees) are the responsibility of the customer

6. Customs & Duties

International orders may be subject to customs inspections and fees imposed by the destination country.
Alzari Antiques is not responsible for these charges or delays caused by customs.

7. Address Accuracy

Customers are responsible for providing accurate shipping details.
We are not responsible for delays or delivery issues caused by incorrect addresses.

8. Delays & Liability

While we work with trusted carriers, we are not responsible for:

Shipping delays beyond our control
Customs clearance delays
Lost or delayed shipments once handed over to the courier

9. Contact

For any shipping-related inquiries, please contact us through the website.