Refund Policy
1. Overview
At Alzari Antiques, we specialize in vintage and collectible items. Due to the unique nature of these products, all sales are considered final.
2. Eligibility for Refunds
Refunds are only issued in the following cases:
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The item arrives significantly damaged during shipping
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The wrong item was delivered
Requests must be submitted within 3 days of delivery.
3. Condition of Items
All items are sold as vintage collectibles and may show signs of age, wear, or imperfections. These are not considered defects and do not qualify for refunds.
We provide:
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Actual images of each item
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Clear descriptions of condition
4. Refund Process
To request a refund:
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Contact us through the website within 3 days of delivery
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Provide your order number
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Include clear photos of the item and packaging
Once reviewed and approved:
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A refund will be issued to the original payment method
5. Shipping Costs
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Shipping fees are non-refundable
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Return shipping (if required) is the responsibility of the customer unless the issue is due to our error
6. Non-Refundable Situations
Refunds will not be issued for:
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Change of mind
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Minor imperfections due to age
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Delays caused by shipping carriers
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Customs duties or import taxes
7. Contact
For any refund-related inquiries, please contact us through the website.